FREQUENTLY ASKED QUESTIONS
Q: I'M INTERESTED IN WORKING TOGETHER, HOW DO WE GET STARTED?
Let’s talk! Send us an email so we can check if the dates for your event or project are available. We will ask you some questions to learn more about your project—the objectives you are hoping to achieve, who will be participating, where you’ll be working or how the group will be connecting—and from there, will be glad to send you a proposal.
Q: WHAT IS SCRIBING OR GRAPHIC RECORDING?
Scribing is drawing, and writing, while people talk, to create a visual record of process, ideas, and key concepts in real time. It can be used at conferences, meetings, and other events. Participants can see their ideas as the conversation unfolds and takes shape—this creates a feedback loop between the group, the scribe, and the visual artifact itself.
Scribing is a social art, created with and for a group of people.
At the end of your meeting or event, if working on paper or boards, we will take a digital photo or scan the graphics and edit a clean version of the image for you to use. The original copies of the graphics stay with you to keep.
Q: What are the benefits?
Odds are, you are deeply involved in both the day-to-day realities and the long view of what you do. As an outsider and a curious, dedicated listener, a scribe is able to bring a fresh perspective and visually reflect back what they hear. Having a scribe present means you're able to focus on the people, purpose, and task at hand.
As the conversation is documented visually, ideas and connections rise to the surface. Different textures and tonalities are invited in. Questions and insights take shape.
Visuals act as a form public memory. People often say they feel heard and acknowledged, and recognize the importance of their active participation as they watch their words being captured in a visual way. Graphic recording increases understanding and creativity, and helps to engender empathy and supports a systems view.
Q: WHERE ARE YOU BASED? will YOU TRAVEL?
Reilly lives in Mexico City and can travel wherever your session or event may be taking place, or recommend someone local from our network of trusted colleagues.
Please get in touch or take a look through this brief guide to learn more about digital scribing for remote sessions and events.
Q: WHAT KINDS OF MATERIALS DO YOU USE, AND WHO PROVIDES THEM?
When working in person, we bring all drawing materials and arrange for other equipment as needed, depending on the specifics of the session and venue. Options include boards, whiteboards if available, or paper (at least 1x1.5m or 3'x5') mounted on a smooth, flat wall surface with masking tape or non-damaging artist tape (see an example here). If wall space is not available, we may also use easels to create a temporary, portable wall. Depending on the location and the room, we may need to coordinate shipment directly to the venue.
See examples of different options here.
Extra display space is helpful to place the graphics throughout the event. We will usually use several large sheets of paper or boards, and ideally we can provide an exhibition space for the group to view them throughout.
We also offer digital scribing on an iPad Pro, which can be connected to a projector in order for the group to see the work throughout the session or at specific moments.
Q: HOW DO YOU CHARGE?
We charge by the hour or by the day, depending on the specifics of your session/event. Our fees include a 30 minute call to connect and understand what you need; materials and drawing supplies; live scribing at the per-hour or day rate; and digital copies of all graphics.
Additional costs such as travel and accommodations, or shipping costs for materials if needed, are not included.
We require a 50% deposit to reserve the dates for a meeting or event.
Please email for a quote.
Q: WHAT HAPPENS AFTERWARDS?
You will receive both originals, if drawn on paper or boards, and digital copies of your graphics after the meeting or event is finished. The originals are yours to keep, and edited digital copies will be ready within a week.
Some ideas for using the original graphics (if on paper or boards) include:
hanging them in your office or workspace
storing them carefully and taking them out after a few weeks or months, to reconnect and rekindle the conversation
adding ideas on Post-Its to continue reflecting and generating engagement.
As for the digital copies, you may want to:
print them out as postcards, or larger posters for the wall
include them in a presentation, article or report
crop a small section of an image
share and reflect with a broader group, perhaps including folks who were not able to attend the meeting or event.